How to fix Amazon Prime Video error code 7031

Amazon Prime Video is one of the market's streaming platforms worth subscribing to. It is one of the most popular online streaming services due to its distinct features and offerings, which customers can enjoy using and installing on their devices. The streaming site provided a wide range of interesting movies and shows that you could stream and binge-watch.

However, several customers have reported an Amazon Prime Video error code 7031, which means they are temporarily unable to access specific movies or TV episodes when watching their favorite series. If you have experienced the same error, you may use the solutions provided in this article to fix it.

CAUSES OF AMAZON PRIME VIDEO ERROR CODE 7031

  • Several factors affect the performance of the Amazon Prime Video app; these causes will abruptly prohibit you from enjoying streaming and may leave you irritated with a bad streaming experience. You can quickly conduct the troubleshooting steps if you research the factors stated below.
  • Amazon Server Issue
  • COM domain server problem
  • Browser incompatibility
  • Do Not Track feature is enabled in Chrome
  • Two-step verification is required for Play On
  • The user is attempting to stream geo-locked content
  • Cookie files
  • Corrupt data

HOW TO FIX THE AMAZON PRIME VIDEO ERROR CODE 7031

Solution #1: Power Cycle Your Devices

  • Turn off and unplug all of your devices, such as with your modem and router.
  • Wait at least one minute before plugging in your modem. Allow it to thoroughly connect.
  • Repeat the process with your router.
  • Now, boot up your computer and start watching your Amazon Prime video.

Solution #2: Test Your Internet Connection

  • Because your Internet connection has an impact on your streaming, it is important to have a good network connection. Perform a speed test to discover if your existing connection meets the requirements of Amazon Prime Video.
  • If you're using mobile internet, try restarting your connection. Check to see if any other devices are using your Internet service.
  • Restart your Amazon Prime Video app after pausing or stopping them. Internet connection. Pause or stop them and relaunch your Amazon Prime Video app.

Solution#3:  Improve the speed of your internet connection.

  • Locate the Best Position for Your Router: Make sure the router is elevated and not surrounded by other electronic equipment.
  • Check That Your Router is Up to Date: It's a good idea to execute the update to fix security issues and receive the greatest performance.
  • Protect Your Signal: If your neighbors or even strangers are utilizing your signal, it means there are fewer available for you.
  • Avoid interfering with signal strength: Appliances in your house or workplace, such as microwaves, cordless phones, and baby monitors, can interfere with the signal and damage internet speeds and the home network connection, all of these things create slow internet.

Solution #4: If you are using Chrome, change to a different browser.

  • Most of the time, problem 7031 occurs when you stream using the Google Chrome browser. You might want to give it a shot with other browsers like:
  • Firefox
  • Microsoft Edge
  • Opera
  • Brave

Solution #5:  Modify the Amazon Prime Domain

  • We always use primevideo.com to access Amazon Prime Video when using a browser. If the problem persists, try loading the site via: primevideo.ca.

Solution #6: Update Your Amazon Prime Video App

  • There could be available updates that you haven't yet installed. 

Solution#7: Inspect the Amazon server's status.

  • If the Amazon server fails, Amazon Prime Video will not work. In this instance, you'd have to launch Amazon Prime Video on a different program to see if the service is operational.

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