How to fix Amazon Prime Video error code 9912

 Having the best streaming service on our devices is a perfect way to receive the entertainment that we are all seeking. Just like what Amazon Prime Video has set for all of us viewers. It is without a doubt acknowledged as one of the best options among all online streaming providers. From its outstanding features to its video content offerings, it will undoubtedly entertain and provide you with a great streaming experience.

However, even if it is well designed, it may nonetheless display an error on our screen. Amazon Prime Video error code 9912 is an example of this. In which many users have expressed their dissatisfaction. The error irritates them, causing their streaming to be interrupted and the video to fail to load. As a result, this article will offer you the most up-to-date information on possible solutions to assist you in fixing the error code.

AMAZON PRIME VIDEO ERROR CODE 9912

  • This error indicates that there is a temporary service issue preventing the video from playing on the page. However, this error is only temporary and will disappear as soon as it is resolved.

ERROR MESSAGE:

“Temporary service issue

There’s a problem loading this page which might go away shortly. If the problem continues, get help.

Error Code: 9912″

HOW TO FIX AMAZON PRIME VIDEO ERROR CODE 9912

  • This error can be easily addressed by following the troubleshooting procedures outlined in this article.

Solution #1: Run a power cycle on the device.

  • Quite often the problem is caused by the device. As a result, we must execute a full power cycle on our device. To do a power cycle on your device, follow the steps below:
  • Switch off your device.
  • Unplug every cable.
  • Wait a few moments.
  • Reconnect the cables.
  • Restart the device.
  • Open the app again and try to watch the video again.

Solution #2: Test Your Internet Connection

  • A poor internet connection could be the source of this issue. If your internet connection is slow, you must take some steps to establish a strong connection. Here are some options on how to do that.
  • Run a speed test to determine whether you have a good Wi-Fi Internet network signal.
  • For HD content, you'll need at least 5Mbps to stream on Amazon Prime Video.
  • Boost your signal by raising your router and removing anything that could interfere with your Internet connection.
  • Try moving to a location with a strong signal from your provider's network.
  • Put your router closer to your smart TV or move closer to your router.
  • You can also connect straight to your modem without going through your router.

Solution #3: Check for Updates

  • Always check your app and device for any available updates. To ensure a stable connection between your device and the app, make sure you are using the latest version of the app and device.

Solution #4: Clear the Application cache

  • Navigate to the settings section of your Amazon Prime Video app.
  • Select the Application Manager tab.
  • Find the Prime Video option.
  • Select Storage
  • Go to the Click Clear Data menu and click the OK button.

Solution #5: Force Close your Amazon Prime Video App

  • Navigate to the Settings menu.
  • Choose Applications.
  • Tab on Manage Installed Applications.
  • Search for Amazon Prime Video.
  • Then, force close the app.

Solution #6: Reinstall the Amazon Prime Video App

  • Try to uninstall and reinstall the app to a newer version.
  • Just uninstall and reinstall the application.
  • Log in to the system using your account information.
  • Relaunch the app to begin watching your favorite show.

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