How to fix Amazon Prime Video error code 1061

 If you search for a streaming service provider, you will discover that Amazon Prime Video is one of the top services on the list. This is a well-known streaming service provider in the market today, thanks to its fantastic offering of content that is worth the subscription and time to binge-watch with. In addition to its greatness, its outstanding features make users feel entertained and satisfied to have it as an accessibility device for their streaming.

However, Amazon Prime Video, like any other online streaming service, is included in the list of providers that have errors to display. While streaming, you may encounter glitches, crashes, and errors. The Amazon Prime Video error code 1061 is one of them. Nevertheless, don't be worried because this is a minor technical issue, and we will give you the best ways to resolve the error.

AMAZON PRIME VIDEO ERROR CODE 1061

  • If the service detects a network connection problem on your device, this error message will appear. It will block you from accessing any Amazon Prime Video content. And it is very typical when using the Amazon TV/stick.

ERROR MESSAGE: Error Code: 1061

  • “Problem occurred- There’s a problem connecting to Prime Video which might go away shortly. If the problem continues, get help at primevideo.com/videohelp

HOW TO FIX AMAZON PRIME VIDEO ERROR CODE 1061

  • As previously mentioned, this error is simply caused by a network problem, which means that it is a basic error that can be quickly fixed manually by simply following the solutions steps below.

Solution #1: Check your Internet Connection

  • Since the main cause of this problem is your online connection, you will need to take some steps to improve the speed of your internet.
  • Run a speed test to determine whether you have a good Wi-Fi Internet network signal.
  • For HD content, you'll need at least 5Mbps to stream on Amazon Prime Video.
  • Boost your signal by raising your router and removing anything that could interfere with your Internet connection.
  • Try moving to a location with a strong signal from your provider's network.
  • Put your router closer to your smart TV or move closer to your router.
  • You can also connect straight to your modem without going through your router.

Solution #2: Disable your Amazon Prime Video app

  • Navigate to the Settings menu.
  • Choose Applications.
  • Select Manage Installed Apps.
  • Search Amazon Prime Video.
  • Now, force close the app.

Solution #3: Delete Amazon Prime Video App Data

  • Navigate to the Settings section in your Amazon Prime Video app.
  • Choose Application Manager.
  • Search the Prime Video tab.
  • Select Storage.
  • Select the Clear Data option
  • Select OK.
  • Go to Settings.
  • Select the Apps tab.
  • Select Amazon Prime Video.
  • Go to the storage section.
  • Click the Clear Cache and Clear Data button.

Solution #4: Reinstall the Amazon Prime Video App

  • Simply uninstall and reinstall the application. Login into the system with your account credentials and begin streaming your favorite show.

Solution #5: Power Cycle your Streaming Device & Router

Restarting Fire TV:

  • Unplug your network and modem, as well as your Fire TV Stick.
  • Allow at least one minute before plugging them back in.
  • Restart Amazon Prime Video on your Fire TV Stick.

Restarting Router:

  • Restarting the router may improve the connection speed and ensure that no other devices are connected to the router. After 30 seconds, unplug your router and reconnect all power cables.

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